CLIRIK Mid-Year Corporate Dynamic: After-Sales Service Skill Contest

CLIRIK holds a mid-year corporate activity at our No.1688 Gaoke Middle Road headquarters in late July 2026.
It is the global after-sales engineer professional skill contest.
This activity enriches staff daily life and upgrades overall service capacity of CLIRIK after-sales team.
Excellent corporate culture becomes inner driving force of CLIRIK's continuous R&D and market development of grinding mill equipment.
Against the backdrop of the continuously expanding global installed base of CLIRIK grinding equipment, the professional competence of on-site after-sales engineers has become a core indicator that directly affects customer production uptime and long-term cooperation satisfaction.
This skill contest is designed as a targeted practical drill to align the technical standards of global after-sales teams and unify service quality specifications across all regions.

CLIRIK Annual After-Sales Engineer Skill Competition

Regarding to team building, CLIRIK's after-sales department hosts annual professional skill assessment contest in mid-July.
All domestic and overseas stationed after-sales engineers take part in theory examination and practical equipment operation contests.
Competition content covers HGM grinding mill, CLUM vertical mill and matched crusher's installation, fault diagnosis and routine maintenance.
Examiner group consists of CLIRIK senior R&D director and chief mechanical engineer.
CLIRIK voerall service system

The practical operation session is divided into three core modules:
mechanical disassembly and reassembly of core wear parts, electrical fault diagnosis of PLC control system, and on-site emergency troubleshooting of abnormal equipment vibration and fineness deviation.
All operations are scored strictly in accordance with CLIRIK's official service specifications, with standardized safety operation procedures set as a mandatory scoring item.

For overseas engineers stationed in Southeast Asia, the Middle East, Europe and the Americas who cannot attend on-site, the competition is held simultaneously via online live assessment, with local senior service supervisors acting as on-site invigilators to ensure fair evaluation of all participants.
Engineers need to finish simulated sudden fault elimination of powder grinding machine within specified competition time.
Excellent contestants win bonus and advanced training quota for overseas project service.
This skill contest pushes overall technical ability improvement of CLIRIK's global after-sales team.

Activity Core Value for CLIRIK Long-Term Development

 

1.Optimize Internal Working Atmosphere

Casual seasonal team activity shortens communication distance among cross-department staff.
Relaxed working environment improves overall employee sense of belonging to CLIRIK brand.
Since most after-sales engineers are stationed in project sites all year round and rarely gather at the headquarters, this competition provides a rare offline communication opportunity for cross-regional teams.
Engineers exchange practical experience accumulated in different ore conditions and production scenarios, forming valuable internal technical precipitation while narrowing the distance between colleagues.
 

2.Upgrade Global After-Sales Service Level

Skill competition finds existing technical weakness of after-sales team for targeted follow-up training.
Better engineer capability guarantees timely on-site maintenance for global clients' CLIRIK grinding mill.
After the competition, the technical team will sort out high-frequency error points and typical fault cases in the assessment, compile them into standardized troubleshooting guides, and update them to CLIRIK's global after-sales knowledge base.
In this way, the training effect of the competition can cover all front-line engineers instead of being limited to participants, and steadily improve the overall service response speed and problem-solving rate of the global service network.
 

3.Consolidate CLIRIK Brand Soft Power

Healthy corporate culture supports steady R&D iteration of our powder grinding machine products.
Positive team atmosphere is the hidden advantage for CLIRIK to win long-term global customer trust.
For long-term cooperative customers and dealer partners, a stable and professional after-sales team is one of the core factors for repeated purchase and word-of-mouth recommendation.
This regular skill upgrading mechanism ensures that CLIRIK's service capability can always keep pace with product R&D iteration, and forms a differentiated competitive advantage beyond equipment performance in the global mineral processing equipment market.

 

Follow-Up Corporate Activity Plan of CLIRIK

In the second half of 2026, CLIRIK plans to organize factory open day for global visiting clients and autumn outdoor hiking activity.
Quarterly regular after-sales skill training will continue to keep engineers' technical synchronization with new upgraded mill products.
We will also arrange raw ore lab open visiting activity for domestic mineral industry partners later.
The factory open day for global clients will include live demonstration of new grinding mill models, on-site display of wear part material testing, and observation of raw ore grinding experiments in the laboratory, so that visitors can intuitively understand the whole process from R&D and production to finished product testing of CLIRIK equipment.
The autumn outdoor hiking activity will adopt cross-department team formation, allowing R&D, sales and after-sales staff to communicate in a relaxed scenario.
The first-line after-sales feedback collected on site will be directly sorted and fed back to the product R&D department, providing practical reference for subsequent product optimization and iteration.
Each quarterly skill training will be followed by a closed-book assessment to ensure that technical knowledge is effectively implemented.
We will also regularly invite technical experts from core component suppliers to give lectures to help engineers keep up with the latest technologies of electrical components and wear-resistant materials.

View Other CLIRIK Team Builiding Activities
 

FAQ

Q1: Where is CLIRIK headquarters located for team activity?

A1: No.1688 Gaoke Middle Road, Shanghai, which owns green courtyard with perennial fruit trees.

Q2: Is loquat picking activity open for visiting customers occasionally?

A2: Upon appointment, visiting clients can join seasonal fruit picking activity with our staff.

Q3: What content is covered in after-sales engineer skill contest?

A3: Theory test + practical installation, troubleshooting of HGM and CLUM series grinding equipment.